Reduce training time for new employees and reduce errors in implementing standard procedures. An AI bot connected to your knowledge bases will answer any question about current instructions in a matter of seconds.
It learns only on your knowledge base. The bot will not be able to provide an answer that is at variance with your rules.
It understands human language. You can ask him the question “How to sign an agreement?” , “What documents do I need to obtain from the client in order to conclude an agreement?” or use any other convenient wording - the main thing is to include search keywords in it.
It learns while using it. Each new request and response improves the accuracy and correctness of the response.
You can increase the bot's knowledge base without involving a developer.
1
Your knowledge base contains more than 100 documents with rules, regulations, checklists, templates
It is almost impossible to remember all the nuances of each of the regulatory documents, so employees constantly spend time searching for the information they need. Or they make mistakes.
Now you don't need to remember where and in what form the specific regulations are. Just ask an arbitrary question to the bot and it will send you a summary and a link to the original document.
2
The knowledge base is growing, and some regulations are regularly updated
Each time you have to tell users about the changes and hope that this information will reach employees and will be used correctly.
You don't have to notify every employee about every change. The bot will only link to current regulations and rules, “wiping out” outdated recommendations.
3
Even experienced employees make mistakes and forget about some instructions
It is impossible to remember all the information about dozens and hundreds of rules and instructions. But if regulations are hard to find, employees prefer to “save time” and do it from memory.
With an AI bot, finding regulations is quick and easy. There's no reason to avoid it. As a result, fewer errors.
4
You have a complex structure for storing regulations and rules, or rules are stored separately in several sources
To find the document you need, you need to remember exactly the wording in its title or know exactly where it is in the knowledge base.
The AI bot will understand the query in any wording if it contains keywords not only from the title, but also from the body of the document. He will select the best matches, taking into account the context of previous communication with the employee and previous usefulness ratings from other users.
5
You don't have simple and transparent tools to monitor employees' knowledge of current regulations
You can't say exactly how the internal rules are enforced. You will only learn about violations when they already have an impact on the business.
First training, then performance. The additional module will test your employees' knowledge of regulations and rules, point out areas of ignorance and help you identify weaknesses.
1. Yours knowledge base in any convenient system or corporate file storage
2. Integrations between the components of the AI assistant.
3. Robotization module. Rules for searching information by database, presets, promts, rules for selecting the necessary regulations.
4. Chatbot. It is integrated into a messenger or corporate portal that is convenient for you
ИИ не всегда обеспечивает идеальные результаты.
Поэтому мы даём вам протестировать уже внедренный ИИ-инструмент в течение 1 месяца бесплатно.
Под ключ, языковая модель в облаке
560 000 ₽
за внедрение + 20–100$/мес за использование LLM
Под ключ, языковая модель на ваших серверах
от 1.2 млн ₽
за внедрение + 20–100$/мес за использование LLM
Well-built processes: you need to understand how data comes about and how different events and triggers are related
Proper data storage: data should be divided by domain, without duplication or conflict.
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